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501(c)(3) Recognition Confirmed Ubuntu Channel Alliance Inc. is officially recognised by the U.S. Internal Revenue Service as a 501(c)(3) tax-exempt public charity, effective September 1, 2026.
We are continuing preparations for our initial South African programme and welcome interest from learners, mentors, sponsors and industry partners.

Ubuntu Channel Alliance
Planned

NOC Technician

A planned pathway in monitoring, patching, backups, and the processes used to investigate infrastructure alerts.

Program Preparation Notice

This outline describes intended learning objectives, not an active course or a guarantee of occupational readiness. Final modules, practical environments, and preparation resources will depend on program development and confirmed support. Ubuntu does not award certifications or guarantee vouchers, exam funding, or certification results.

Intended Learning Objectives

Intended learning objectives: interpret sample alerts, investigate system health, understand patching and backup checks, and document responses through guided exercises where resources are available.

Related Role Examples

  • NOC Technician
  • RMM Administrator
  • Systems Administrator

Proposed Curriculum Topics

RMM Configuration
Patch Management
Backup Verification
Alert Triage
Scripting Basics (PowerShell)

Prerequisites

The proposed learning sequence places MSP Foundations before this specialized track. Program requirements are still being developed.

Register Interest for Updates

Join the interest list for program updates. Formal applications and the pathway selection process are not yet available.