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501(c)(3) Recognition Confirmed Ubuntu Channel Alliance Inc. is officially recognised by the U.S. Internal Revenue Service as a 501(c)(3) tax-exempt public charity, effective September 1, 2026.
We are continuing preparations for our initial South African programme and welcome interest from learners, mentors, sponsors and industry partners.

Planned

MSP Automation and AI Readiness

A planned pathway in scripting, workflow automation, and responsible use of AI in technical support.

Program Preparation Notice

This outline describes intended learning objectives, not an active course or a guarantee of occupational readiness. Final modules, practical environments, and preparation resources will depend on program development and confirmed support. Ubuntu does not award certifications or guarantee vouchers, exam funding, or certification results.

Intended Learning Objectives

Intended learning objectives: identify routine tasks suited to automation, practice basic scripting where resources are available, and evaluate AI-assisted outputs with attention to accuracy, privacy, and human review.

Related Role Examples

  • Automation Technician
  • Systems Engineer
  • L2 Technician

Proposed Curriculum Topics

Workflow Automation
AI Prompts for IT
PowerShell Scripting
API Integration Basics
Efficiency Metrics

Prerequisites

The proposed learning sequence places MSP Foundations before this specialized track. Program requirements are still being developed.

Register Interest for Updates

Join the interest list for program updates. Formal applications and the pathway selection process are not yet available.